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Corporate
Custom CRM Development
Customer is the most important factor of any business, and relationship with new and prospective customer is even more important. CRM was a term that was used by mainly the big companies to manage their customers, records and their surveys.
But with the custom CRM development and with a product called “Nexus” concept Infoway has taken the CRM [customer relationship management] to a new and different level, now even small and medium businesses can also make use of CRM and take maximum benefits of automated responses, activity audit and marketing perspectives.
Concept Infoway has built a web based CRM, which enables the business to access the data from any part of world with customized access restriction. Most part of CRM is also available on mobile.
Features of CRM [nexus]
Customer contact management
Calendar for appointment and tasks
Notes
Documents
Tasks
Time cards
Marketing
Surveys
Poll
News Letters
Email
SMS
Outlook integration so contacts, notes and calendars are synced from Web to Outlook and vice versa
Mobile version for mobile users
Bug tracking system [Manufacturing, Service, IT Business Specific]
Dashboard for updates on summary
Fully customizable access control so you can specify which user can access what in the system
Quick Summary Tab to show the last 10 activities for each module
Automated emails about tasks, pending tasks, bugs, status etc.
OLAP and MIS [Detailed drill down reporting]
Rich graphical user interface
Detailed reporting for each activity.
Click here to see the screenshots.
Contacts
Contacts Search Paging Datemodified
Nexus Repository
Notes
Task Activity
Task Alert
Task Assign
Task List
Task Preview
Timecard
View all contacts with the features of intellisense and preview
View the details of a specific contact by selecting it
Manage your repositories of files and directories from a single interface
View your notes with various sort and preview features
View all the activities done on a particular task
Create a task for a particular project
Assign a task to a team or an individual
View the MIS reporting of tasks with multiple filter and sorting facilities
View the details of a selected task, modify the task details and add comments
MIS reporting of the timecards entered by all the users of the system
Can NEXUS integrate and work with your existing system?
Yes, as nexus is fully customizable, we can integrate and fetch / post records to and from your existing applications. So for instance you have an ecommerce application and you want the records to be inserted into the CRM, we can do that, and that can be done automatically.
Also we can create any custom module for you as per your business requirement.
Contact us
to know more benefits about offshore development in India with Concept Infoway.
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