Frequently Asked Questions (FAQ) For Web & App Development

Where exactly Concept Infoway is located?

Concept Infoway is a Microsoft Certified Offshore Development Company located at

801-B, Parshwa Tower, S.G. Road, Ahmedabad – 380015, Gujarat, India.

What are the services Concept Infoway is providing?

Concept Infoway provides a range of digital solutions and services to all kinds of business entities, small and large alike. In a nutshell, we provide the following solutions and services:

What is your industry experience? How is your workforce?

We have extensive industry experience in the field of digital solutions and services. In business since 2000, we have been serving clients across US, UK, Europe, Australia and New Zealand, with quality solutions and services. Today, we have come a long way and have an extremely talented team of more than 140+ qualified and professional individuals who specialize in different domains.

Can you work according to our time zone?

Yes, we work according to our clients’ time zones. In fact, we are already working for our clients’ who are in different time zones in US, UK, Europe, Australia and New Zealand. We are also available during the holidays in case any project requires an immediate attention.

Does my idea remain safe with you?

Absolutely – we understand how big and precious your project idea is. For that reason, we take great care in ensuring that your unique idea remains confidential and secured. Before we proceed with any project, we sign an NDA (Non-Disclosure Agreement) with our clients. We also have a legal agreement with our employees so that your idea does not leak anywhere.

What is your business model?

We have three simple business models:

Fixed Cost: This model is suitable for our clients if they know their requirement and have a precise information of what they would like to achieve.
Hire a Developer: This model is ideal if the client thinks that a project will last for a considerable amount of time and will require a particular kind of skillset.
Hourly: This model is more appropriate if the client just wants to develop an API or would like to conduct a research or a business / technical analysis.

How is the communication? What about project updates?

At Concept Infoway, you speak with people who are well-versed in English. We listen, understand, workout and implement solutions that you precisely want. You can communicate with us conveniently through the following mediums:

Skype
Email
Telephone
WhatsApp
Hangout
GoToMeeting
FaceTime
Facebook Messenger

When it comes to project updates, we ensure to keep you informed in a timely manner. In order to keep you in the continuous loop, we use the following project management tools:

Basecamp
Podio
Jira
MS Projects
TeamGantt
Accelo
Asana
eCOS (Our Proprietary Tool)

How do you proceed with the project?

Every project we receive is unique, and needs a fresh approach, but most projects go through some common phases, i.e. requirement analysis, UI design, development, testing and deployment. Depending on the type and scale of the project, however, certain additional steps may be included.

Can I make changes in the project scope during development?

Of course, you can make changes in the project scope during the development phase, but depending on the magnitude of changes, you may have to bear additional charges. However, you can rest assured, if the changes are minor, we will make sure that it will not hurt your pocket.

I am not a tech savvy person. Will I still be able to work?

Absolutely. We welcome every client, whether they be tech savvy or not. If you are not a tech savvy person, do not worry. We have years of experience and we know how to work together with non-technical individuals.