Managed IT Services (MITS)

Managed IT Services (MITS) - Concept Infoway
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Managed IT Services and Solutions

Managed IT services provide a stable, cost-effective, and adaptable solution for maintaining your IT infrastructure and applications in line with evolving business requirements. A managed IT services provider (MSP) is a third-party company that oversees your IT infrastructure and software according to a service level agreement (SLA). For businesses with intricate and evolving infrastructures, Concept Infoway offers a range of services, from daily monitoring and management to long-term optimization and evolution. We provide best Managed IT Services (MITS).

  • Manage server Security and keep patches up-to-date
  • 24/7 Server monitoring and alerts configuration
  • Monitor server resources (CPU, Memory, Disk)
  • Configure and manage application data backup to cloud and monitor daily/hourly based on backup interval
  • Audit server and provide report for required security fixes on server and work on it based on client’s requirements
  • Server configuration, updates, and other tasks
  • Website and e-mail migration
  • Cloud server configuration / migration [i.e. Amazon Web Services (AWS), Microsoft Azure, SoftLayer, and more]
  • Secure VPN server configuration to route traffic through unique and secure gateway
  • And more based on custom requirements from customer

Category: Managed IT Services

Tags: IT Support Services, Managed Service Provider, Managed Services Provider, Offshore Software Development

Cloud Solutions - Managed IT Services (MITS) in India - Concept Infoway
Cloud Solutions

We provide cloud services to businesses

  • Design and deploy private cloud with various provider
    • Microsoft Azure
    • AWS (Amazon Web Services)
    • IBM SoftLayer
    • And other providers
  • Configure HA (high availability) Solutions
  • AWS, Azure and multi-cloud infrastructure management
  • Deployment of cloud infrastructures
  • Applications and data migration to the cloud
  • VM (Virtual Machine) configuration/ application deployment
  • Cloud monitoring and optimization
High Availability / Disaster Recovery Solutions

We provide HA/DR services to businesses as below

  • Load balancer configuration
  • Failover cluster configuration
  • Database replication
  • DFSR (Distributed File System Replication) configuration
  • GlusterFS Configuration
  • RAID configuration for redundant storage
  • Automated backup
    • Backup on Disk
    • Backup on Cloud
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High Availability - Managed IT Services (MITS) in India - Concept Infoway
Auditing - Managed IT Services (MITS) in India - Concept Infoway
Auditing Services

We provide Auditing services to businesses as below

  • Server Auditing
  • Network Auditing
  • Website / Web Application Auditing
  • Report problems and apply solutions with our team
  • PCI compliance auditing
  • Penetration Auditing
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Storage Solutions

We provide Storage services to businesses

  • Centralized storage to access from anywhere
  • Active directory domain integration, Policy based directory sharing
  • Recycle bin access to Administrator
  • Make files accessible among PC/Mobile/Smart TV ecosystem
  • Media server, iTunes server
  • Secure RAID storage for data backup in case of disk crash
  • Automated / Scheduled Backup, Backup to USB disk, Backup to FTP location, Backup to Cloud (OneDrive, AWS S3, Dropbox, Amazon Cloud Drive and others)
  • Antivirus and automated scan for files and folders
  • Built-in SVN (Versioning)
  • Alerts on email / SMS
  • Download station
Storage Solutions - Managed IT Services (MITS) in India - Concept Infoway
Collaboration Services - Managed IT Services (MITS) in India - Concept Infoway
Collaboration Services

We provide Collaboration services such as

  • Centralize documents / files repository
  • Work on the same file at same time on Cloud version
  • Manage files / documents versions
  • Securely share file with team
  • Sync files with various device PC/MAC/Mobile
  • Access files on mobile devices / web browsers
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Monitoring Service

We provide Monitoring services such as

  • Monitor various server resources
    • CPU, Disk, Memory, Network
  • Monitor various services
  • Monitor database performance
  • Alerts on email / SMS
  • Access on Mobile apps
  • Tools we use
    • NewRelic, DataDog HQ, Uptime Robots
    • Prometheus, Nagios
  • Troubleshooting to maintain the infrastructure productivity.
  • Managed Network Operations Center (NOC).
  • Detailed reports on the availability, uptime, and response time of every infrastructure node.
Monitoring Service - Managed IT Services (MITS) in India - Concept Infoway
Hosted Emails - Managed IT Services (MITS) in India - Concept Infoway
Hosted Emails

We provide Email services such as

  • Secure business emails
  • Microsoft Exchange Antivirus / Anti-spam
  • Active SYNC
  • Recover deleted items
  • Outlook Web Access
  • Server based rules
  • Monitor database performance
  • Outgoing email monitoring
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Communication Services

We provide Communication services such as

  • Internal chat with team
  • Internal call between team
  • Internal screen sharing between team
  • Mobile app for chat / call
  • Logs of all conversations stored on server for administrator
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Communication Services- Managed IT Services and Solutions - Concept Infoway
Migration Services - Managed IT Services (MITS) in India - Concept Infoway
Migration Services

We provide Migration services such as

  • Web server migration
  • Website / web application migration
  • Email migration
  • Database migration
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Backup Solution

We provide Backup services such as

  • Backup to Disk
  • Backup to Cloud
  • Backup to FTP location
  • Backup data on Advanced Storage Server
  • Manage Full / incremental backup
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Backup Solution - Managed IT Services and Solutions - Concept Infoway
Upgrade Solutions - Managed IT Services (MITS) in India - Concept Infoway
Upgrade Solutions

We provide Upgrade services such as

  • Upgrade / audit your application with latest running software / OS
    • Website / web application
    • Mobile Application (iOS / Android / Windows Phone)
  • Upgrade Server OS without losing data
  • Upgrade web server with the latest patches
  • Upgrade database server with the latest version
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Infrastructure Management

We provide Infrastructure services such as

  • User administration, regular software configuration and updates.
  • Group Policy Object configuration / Azure Active Directory (Azure AD)
  • VPN Server configuration / management to access office network remotely / route network traffic from VPN server
  • Microsoft Exchange Server configuration / migration
  • Virtual desktop administration.
  • SharePoint server configuration
  • Project server configuration
  • Software updates
  • Firewall configuration and management
  • Vulnerability assessment
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Management - Managed IT Services and Solutions - Concept Infoway
Managed DevOps - Concept Infoway
Managed DevOps

We provide DevOps services such as

  • Deployment of CI/CD pipeline.
  • Implementation of a containerization strategy (based on Kubernetes or Apache Mesos).
  • Implementation of test automation.
  • Design of an automated monitoring solution.
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Managed Security

We provide Security services such as

  • Security audits.
  • Vulnerability assessment.
  • Penetration testing.
  • Compliance program planning/assessment.
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Managed Security - Concept Infoway

Empowering Growth through Hiring

How Our Hiring Model Makes It Possible
Concept Infoway - Fixed-Cost

Fixed Cost

If you know your requirement and have the precise information of what would like to achieve then Fixed Cost Approach is just for you.

Concept Infoway - Hourly based approach


Want to develop an API or perhaps would like to conduct a research or a business / technical analysis then our Hourly based approach is just for you.

Hire PHP Developers in India from Concept Infoway

Hire a Developer

If you think that a project will last for a considerable amount of time, and the project requires a particular skillset then you can hire our dedicated developer, who will work exclusively for your project for a pre-defined timeline.

Concept Infoway - Why Us?

Why Us

  • Save Up To 50 % Cost
  • Scalable Team
  • Diverse Skills
  • Quick Responses
  • Proven Methodologies
  • Confidentiality
  • Intellectual Property Protection

Flexible Communication

  • Skype - Offshore Software Development Company In India - Concept Infoway
  • Concept Infoway - Microsoft Team
  • Concept Infoway - Google Chat
  • GoMeeting - Offshore Software Development Company In India - Concept Infoway
  • WhatsApp - Offshore Software Development Company In India - Concept Infoway
  • FaceTime - Offshore Software Development Company In India - Concept Infoway
  • Facebook Messenger - Offshore Software Development Company In India - Concept Infoway


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  • Podio - Offshore Software Development Company In India - Concept Infoway
  • Atlassian Jira - Offshore Software Development Company In India - Concept Infoway
  • Microsoft Office Project - Offshore Software Development Company In India - Concept Infoway
  • TeamGantt - Offshore Software Development Company In India - Concept Infoway
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  • Asana - Offshore Software Development Company In India - Concept Infoway


Marla | Houston, USA

Frequently Asked Questions - FAQs

Managed IT Services refer to the outsourcing of your organization’s IT requirements to a specialized service provider. They offer comprehensive IT solutions, including network management, security, data backup, software updates, and technical support.

Managed IT Services provide numerous benefits, such as improved efficiency, reduced downtime, enhanced data security, access to expert knowledge and resources, scalability, and cost savings compared to maintaining an in-house IT team.

Concept Infoway is a leading provider of Managed IT Services in India. We offer a wide range of services, including network monitoring, server management, cloud solutions, cybersecurity, helpdesk support, data backup, disaster recovery, and IT consulting.

Managed IT Services are suitable for businesses across various industries, including healthcare, finance, retail, manufacturing, education, hospitality, and more. Any organization that relies on technology for its daily operations can benefit from outsourcing their IT needs.

Yes, Managed IT Services are generally cost-effective compared to hiring and maintaining an in-house IT team. With fixed monthly pricing models, you can budget your IT expenses more accurately, avoid unexpected costs, and benefit from the expertise and resources of a dedicated IT service provider.

Concept Infoway takes data security seriously. We implement robust security measures, including firewalls, intrusion detection systems, data encryption, regular security audits, and compliance with industry standards such as HIPAA and GDPR. Our team follows best practices to protect your sensitive information.

Yes, Concept Infoway understands that each business has unique IT requirements. We offer tailored Managed IT Services that align with your specific needs, goals, and budget. Our team works closely with you to identify your challenges and design a customized IT solution.

Concept Infoway provides comprehensive technical support for all your IT needs. Our dedicated helpdesk is available 24/7 to assist you with any IT issues or concerns. We ensure prompt response times and efficient resolution of problems to minimize disruptions to your business operations.

To get started, simply reach out to us through our website or contact our sales team. We will schedule a consultation to understand your requirements and provide you with a tailored solution. Our experts will guide you through the onboarding process and ensure a smooth transition to our Managed IT Services.

Yes, Concept Infoway is a full-service IT solutions provider. Along with Managed IT Services, we offer web and mobile app development, software development, digital marketing, IT infrastructure setup, cloud solutions, enterprise mobility solutions, and more. Feel free to explore our website for a complete list of services.

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