Managed IT Services (MITS) in India

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Managed IT Services and Solutions

Manage server Security and keep patches up-to-date
24/7 Server monitoring and alerts configuration
Monitor server resources (CPU, Memory, Disk)
Configure and manage application data backup to cloud and monitor daily/hourly based on backup interval
Audit server and provide report for required security fixes on server and work on it based on client’s requirements
Server configuration, updates, and other tasks
Website and e-mail migration
Cloud server configuration / migration [i.e. Amazon Web Services (AWS), Microsoft Azure, SoftLayer, and more]
Secure VPN server configuration to route traffic through unique and secure gateway
And more based on custom requirements from customer

Cloud Solutions

Design and deploy private cloud with various provider
- Microsoft Azure
- AWS (Amazon Web Services)
- IBM SoftLayer
- And other providers
Configure HA (high availability) Solutions
VM (Virtual Machine) configuration/ application deployment

High Availability / Disaster Recovery Solutions

Load balancer configuration
Failover cluster configuration
Database replication
DFSR (Distributed File System Replication) configuration
GlusterFS Configuration
RAID configuration for redundant storage
Automated backup
- Backup on Disk
- Backup on Cloud

High Availability - Managed IT Services (MITS) in India - Concept Infoway

Auditing

Server Auditing
Network Auditing
Website / Web Application Auditing
Report problems and apply solutions with our team
PCI compliance auditing
Penetration Auditing

Storage Solutions

Centralized storage to access from anywhere
Active directory domain integration, Policy based directory sharing
Recycle bin access to Administrator
Make files accessible among PC/Mobile/Smart TV ecosystem
Media server, iTunes server
Secure RAID storage for data backup in case of disk crash
Automated / Scheduled Backup, Backup to USB disk, Backup to FTP location, Backup to Cloud (OneDrive, AWS S3, Dropbox, Amazon Cloud Drive and others)
Antivirus and automated scan for files and folders
Built-in SVN (Versioning)
Alerts on email / SMS
Download station

Collaboration Services

Centralize documents / files repository
Work on the same file at same time on Cloud version
Manage files / documents versions
Securely share file with team
Sync files with various device PC/MAC/Mobile
Access files on mobile devices / web browsers

Monitoring Service

Monitor various server resources
- CPU
- Disk
- Memory
- Network
Monitor various services
Monitor database performance
Alerts on email / SMS
Access on Mobile apps
Tools we use
- NewRelic
- DataDog HQ
- Uptime robots

Hosted Emails

Secure business emails
Microsoft Exchange Antivirus / Anti-spam
Active SYNC
Recover deleted items
Outlook Web Access
Server based rules
Monitor database performance
Outgoing email monitoring

Internal Communication

Internal chat with team
Internal call between team
Internal screen sharing between team
Mobile app for chat / call
Logs of all conversations stored on server for administrator

Migration Services

Web server migration
Website / web application migration
Email migration
Database migration

Backup Solution

Backup to Disk
Backup to Cloud
Backup to FTP location
Backup data on Advanced Storage Server
Manage Full / incremental backup

Upgrade Solutions

Upgrade / audit your application with latest running software / OS
- Website / web application
- Mobile Application (iOS / Android / Windows Phone)
Upgrade Server OS without losing data
Upgrade web server with the latest patches
Upgrade database server with the latest version

Infrastructure Configuration / Management

Group Policy Object configuration
VPN Server configuration / management to access office network remotely / route network traffic from VPN server
Microsoft Exchange Server configuration / migration
Skype for Business configuration
SharePoint server configuration
Project server configuration
WSUS (Windows Server Update Services) configuration
Firewall configuration and management

Management - Managed IT Services and Solutions - Concept Infoway

This is How We Work

Choose Your Model

Fixed Cost

If you know your requirement and have the precise information of what would like to achieve then Fixed Cost Approach is just for you.

Hourly

Want to develop an API or perhaps would like to conduct a research or a business / technical analysis then our Hourly based approach is just for you.

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Hire a Developer

If you think that a project will last for a considerable amount of time, and the project requires a particular skillset then you can hire our dedicated developer, who will work exclusively for your project for a pre-defined timeline.